| MapleStory FAQ |
Question
- How will I receive the mesos/items I bought?
- What about the trade tax?
- How fast do you deliver mesos?
- How fast do you deliver items?
- How does the MapleStory power leveling work?
- Do you buy/trade items?
How will I receive the mesos/items I bought?
You must contact our live help to arrange in-game delivery. We will deliver the items to your Maplestory character in a channel and location specified by the live help operator.
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What about the trade tax?
We cover the trade tax for you. You will get the exact amount of Mesos that you order from us.
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How fast do you deliver mesos?
We can deliver your mesos as soon as we have received and accepted your payment.
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How fast do you deliver items?
Items will be ready for delivery within 24 hours from the moment we have received and accepted your payment.
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How does the MapleStory power leveling work?
How do I order Power Leveling?
Power Leveling must be ordered separately from items, Mesos and accounts. You select power leveling, server and world in our shop and then class, start level and end level. You will be prompted for Maplestory account name, password, character name and pin (only EU & US) during checkout. Security is the foundation of our business and we will never ask for more information than the absolute minimum. We will access your account and intitiate the Power Leveling as soon as your payment has been received and accepted.
Do you have any special requirements with respect to my Maplestory account and the items on it?
Your character must meet all requirements, if any, specified in the item description of the service(s) you are ordering.
How long does it take?
An estimated play time is shown in the description of each service. If you add several services to the cart, the times will be added together. For security reasons, we will only play your account around 8 hours per day so the time it takes to complete your order - the total time - will be higher than the actual play time. The estimated total time for your order will be listed on your order status page and in the email receipt. We advice you to use the the order tracking feature here on the RPGStash website to keep yourself informed on the order progress.
Is it safe to order power leveling from you?
It is perfectly safe as long as you don't login to your account during the leveling process and as long as you don't tell anyone that a third party is playing on your account. Please observe that you must never login or attempt to login to your MapleStory account while we power level it. Logging into your account during the leveling process puts it at risk seeing as the MMO company can detect sudden changes in IP address. Even logging into their website and replying to their emails puts your account at risk. Furthermore, you must never tell anyone or otherwise imply, whether in private or public in-game chat or outside of the game, that a third party is playing, has played or will be playing on your account. We will access your account and intitiate the Power Leveling as soon as your payment has been received and accepted. Once the order is completed you can access your account and play your characters as usual without any problems. We advice you to use the order tracking feature here on the RPGStash website to keep yourself informed on the order progress.
We are very devoted to security and you can rest assured that great care will be taken to protect the confidentiality and integrity of your account and characters:
1: We only use manual labour when leveling; we never use macros, bots or other hacks.
2: We use a unique and geographically matching IP address assigned only to your order when accessing your account.
3: We follow all in-game rules of conduct and play in a normal way without excessive camping or grinding.
4: We only play your account around 8 hours per day to keep it above suspicion.
5: We will never under any circumstances chat with your friends or any of your own characters, whether in private or public in-game chat.
Do I get to keep any items found during leveling?
Yes, you get to keep all Mesos and items that we aquire when playing your character. Bear in mind that a portion of what we find will be consumed by the service itself.
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Do you buy/trade items?
We are interested in upgraded items with good stats. Contact vendors@rpgstash.com if you have something worthwhile to sell.
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